I DID IT!!!!
I stuck with it for over a week and had lots of exchanges and help from tech support lines. Ultimately, our computer is HEALED!!! WOO HOO!!!!!!
Plus, minus the year license we bought for new anti-virus software, I didn't have to pay any "geeks" an arm and a leg to fix our problem. Not that I don't think they would be helpful! I just didn't want to fork over the big bucks for the assistance. I'm glad I had faith in my tech skills, because in the end I WON!!!! YAY ME!
NOTE: I am not being mean by using the word "geek" in my post. If case you're not familiar, Best Buy calls their tech guys the GEEK SQUAD. That was my reference. I just wanted to explain this.